Shipping and returns
When you create an order, the time it takes for you to get it is called "delivery time."
Delivery time is made up of two parts: "fulfilment time" + "shipping time."
"Fulfilment time" is how long it takes for the order to be prepared.
This depends on how many products you ordered:
2 full working days for 1 - 10 products
7 full working days for 11 - 100 products
12 full working days for 100+ products
30-60 working days for 1000+ products
"Shipping time" is the time it takes for the package to travel from us to your doorstep.
See the Shipping times below:
STANDARD up to 2kg
|
Countries |
Shipping time |
|
Latvia, Lithuania, Estonia |
2 work days |
|
Netherlands, Austria, Belgium, Denmark |
4 work days |
|
Slovakia, Sweden, Germany, Czechia, Poland, Finland |
5 work days |
|
France, Bulgaria |
6 work days |
|
Hungary, United Kingdom, Croatia |
7 work days |
|
Spain, Slovenia, Italy, Ireland |
8 work days |
|
Romania, Portugal |
9 work days |
|
Greece |
11 work days |
|
United States |
12 work days |
STANDARD from 2kg to 15 kg
|
Countries |
Shipping time |
|
Latvia, Lithuania, Estonia |
2 work days |
|
Denmark, Austria, Belgium, Netherlands, United Kingdom, Slovenia, Italy |
4 work days |
|
Poland, Czechia, Sweden, Slovakia, Finland, Greece, Germany, Portugal, Ireland, Croatia |
5 work days |
|
France, Bulgaria |
6 work days |
|
Hungary, Croatia, United States, Portugal |
7 work days |
|
Slovenia, Spain, Greece |
8 work days |
|
Romania, Portugal |
9 work days |
EXPRESS up to 15kg
|
Countries |
Shipping time |
|
Austria Belgium, Bulgaria, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia |
2-3 work days |
|
United States |
3 work days |
- Please note that we do not accept returns.